Association for Governmental Accountants (AGA) Involvement

• Attended Sectional Leadership Meetings, maintained active membership, and chaired the scholarship program.

• Assisted in planning the Fall Symposium and organized educational programs for members.

• Represented DFAS Limestone at the 2011 American Society of Military Comptrollers (ASMC) Personal Development Institute (PDI) by accommodating DFAS Leadership and interpreting questions from PDI attendees to the Honorable Robert F. Hale, Secretary of Defense Comptroller on budgeting and fiscal matters pertaining to Audit Readiness.

• Maintained active membership in the Association of Governmental Accountants (AGA) as the Director of Education.

 DEAMS Full-Time Employee (FTE) Staffing Proposal (FY 2015)

• Led the development of the staffing proposal to support DEAMS deployment for additional MAJCOMs during FY15.

• Collaborated with mission areas to formulate a resource formula and gained approval for additional FTEs.

 Special Emphasis Program (SEP) and Community Engagement

• Worked with committee members to organize programs and events, including Women’s Equality program presentations.

• Organized Women's History Month programs, inviting local community members to speak on relevant topics like STEM.

 Operational Excellence and Process Enhancements

• Co-led the agency's Operational Excellence initiative, facilitating process improvements and eBiz training.

• Spearheaded process enhancements for DFAS Automated Routing and Tracking System (DARTS) and developed reporting macros.

• Took the leadership role in the development of process improvements regarding DFAS Automated Routing and Tracking System (DARTS) throughout AM&C to capture customer service metrics. This reduced the time team members spent tracking, potential errors and provided more accurate results.

• Once utilizing the DARTS system, we developed a Microsoft Excel Macro to ensure customer service inquiries were divided between Legacy, ERP, overaged, and acknowledgement date accurately.

• Because of this, the time to run and categorize inquiries was reduced from approximately 45 minutes to 2 minutes, allowing additional time for analysis.

 Operational Assessment and Improvement

• Developed action plans for proposed recommendations, facilitated meetings, and outlined troubled areas for improvement.

 DEAMS "Brown Out" Implementation and ERP Integration

• Led the project to implement the "Brown Out" method for Scott AFB, reducing Legacy System items using monthly reporting and Excel macros.

• Formulated an ERP vs. FTE timeline to determine FTE need as DEAMS rolled out to all USAF bases.

• This project plan template was later used by auditors at Price Waterhouse Coopers (PWC) when auditing AF bases in regard to the implementation of the ERP system and FTE need.

 Reports & Analysis Division Process Enhancements and Initiatives

• Updated Standard Operating Procedures (SOPs) and playbooks for the Priority #9 Devolution Contingency plan.

• Acted as the primary point of contact for the OBM Customer View project, providing necessary data for completion.

• Established and coordinated the "Meet n Greet" team project, organizing presentation schedules and meeting arrangements.

​Fiscal Year End (FYE) Projects and Process Improvements

• Led the FYE13 Augmenter Project Officer role, defining roles, facilitating training, and coordinating system accesses.

• Supported process changes for FYE14 preparation and assisted with F, M, P&W obligations during year-end.